V. D. Enterprises guarantees speedy delivery of your products to your customers and a convenient and reliable payment method in which we collect the value of sold goods upon delivery. V. D. Enterprises offers you this convenient service in which it picks up important documents that need to be signed, delivers them to your customers and then returns them without delay. There are many reasons a customer may be entitled to a refund or exchange because after purchasing a product or service, some customers may be dissatisfied with the products or services they purchased. For example, if the goods were broken or damaged during delivery, the product does not function properly, or the product delivered is different from the one the customer ordered, the customer has the right to receive a refund, repair, or replacement. Consequently, this document is important to notify the customers about how they can return unwanted or damaged goods and claim a refund or replacement for the goods or services they purchased. The policy simply outlines the type of refund the settled of case to case basis offers, conditions for the refund, how goods may be returned, the number of days a customer can notify the owner if they want to return a product, and who pays the shipping cost if the goods will be returned. To provide MIS report monthly to customer for the shipment delivered. Actual Package Weight will be chargeable for the shipment. Additional charges for requirement of individual POD, if service availed POD may be obtained in case of complaint, however regular payment to be made without POD. Payment should be made within 15 days from the date of submission of the Invoice in favor of “V.D. ENTERPRISES” Contract will be valid up to one year from the date of execution. Additional charges for services on Sundays /Holidays, Messenger services, special vehicle, packing etc. Sales tax & Octroi etc. are on actuals & case to case basis. Bill payment should not be linked to claims/damages. Such cases shall be settled separately. V.D.Enterprises has created this privacy policy to demonstrate our commitment to protecting personally identifiable information that you provide to us, as well as other information that we collect and/or receive in connection with your use of our website, “www.vdenterprise.net.’ Information we collect when you use the site and how we use it 1. Personally identifiable information we collect Information you provide to us. Personally identifiable information you may provide to us in connection with your use of the Site (e.g., your name, address, phone number and email address). 2. How we use and share the personally identifiable information we collect Personally identifiable information is used to (and shared with participating merchants and our third party services providers to) process and complete the orders placed with the participating merchants. This information is also used to (and shared with participating merchants and our third party services providers to) contact you for administrative, customer service, security monitoring, fraud detection or similar purposes. In addition, this information is used to (and shared with participating merchants and our third party services providers as needed to) communicate with you, to enhance your experience at and improve the V.D.Enterprises products and services and to improve the functionality and content of the Site and the including, without limitation, by showing the content that we think you might be interested in. In doing so, we may share this information with third party services providers so that they may provide analytics services and/or display ads that we think might be of interest to you on the Site and/or other websites. This information may also be used (and shared with applicable Office Account holders and our third party services providers as needed) in connection with Office Accounts, including for billing and reporting. Lastly, this information may be used as agreed to by you. Please note that, as of the latest update of this privacy policy, the Site does not currently take actions to respond to “Do Not Track” signals in browsers. Your personally identifiable information (including, name and e-mail address) may be used (and shared with our third party services providers as needed to) to provide newsletters, promotional materials, and updates related to the Site and/, our participating merchants, specials or features or services offered or made available on or using the Site and/. When logged in to our website, www.vdenterprise.net, you have the ability to edit your “SMS Notifications” preferences in your account to opt-out of receiving order updates via text messages. Alternatively, you may click the “unsubscribe” link contained in our email messages. 3. Usage information we collect Usage information we collect. When you access or use the Site. we may automatically receive and store usage information through cookies, clear gifs, log files, and other tracking technologies, and we may use third party analytics partners, such as Google Analytics, to assist with this collection. The type of information about how you use the Site and the (e.g., your mobile device ID, device type and operating system), information about your browser and usage patterns (e.g., your IP addresses, geolocation, cookie information and statistical information about your online experience, preferences, shopping cart content and the pages they request), and information about your device used to access the website (e.g., your mobile device ID, internet service provider, device type and operating system). 4. How we use and share the usage information we collect Although non-personally identifiable, we may use such received and collected information to monitor aggregate use metrics, analyze traffic patterns, track content you may be interested in, diagnose and fix technology problems and otherwise plan for and enhance the Site and the, and disclose it to and share it with our third parties services providers for the same purpose as set out in this paragraph. 5. Other information that we collect which is used and shared as described below Other information we collect. In addition, other information that we collect and/or receive in connection with your use of the Site and/or the Delivery Apps is used to (and shared with participating merchants and our third party services providers to) contact you for administrative, customer service, security monitoring, fraud detection or similar purposes, as well as to communicate with you, to enhance your experience at and improve the V.D.Enterprises products and services and to improve the functionality and content of the Site and the including, without limitation, by showing the content that we think you might be interested in. 6. Compliance and protection We may disclose any information we receive or collect in connection with your use of the Site and/ to the extent that we determine in good faith to be required by any applicable laws, rules or regulations or order or in enforcement of our rights or property or the defense of claims. Without limiting the foregoing and in addition thereto, we may transfer your information to another entity if we are acquired by or merged with another entity, if all or substantially all of our assets or business are acquired by another company, or as part of a bankruptcy proceeding. Third party services The Site may from time to time display call-to-action buttons and/or include links to websites that are not owned or operated by us. We are not responsible for, do not endorse and have not reviewed the privacy practices of such buttons, websites, their owners or operators. Children Please note that the Site are not designed to be used by or collect any personally identifiable information from individuals under the age of majority. Changes to this Privacy Policy V.D.Enterprises may modify this privacy policy from time to time upon written notice or posting to the Site. It is your responsibility to review this privacy policy periodically. You agree that your access to or use of the Site after such notice or posting implies your acknowledgement and agreement to the modification and this privacy policy. How to contact us If you have any questions about this privacy policy, the practices of the Site, or your dealings with the Site , please contact to info@vdenterprise.net Domestic Shipping Policy: Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone. Shipping rates & delivery estimates Shipping charges for Your Orders will be calculated and displayed at checkout.
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Transit Period Surface Cargo 6 to 7 Working Day`s (Excluding Gov. holidays or any natural events) Shipments must be accompanied with Invoice/ Bill for actual contents along with necessary state forms.
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Shipment processing times All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days.